Privacy Policy

Privacy Policy

Introduction

Welcome to https://home-care-la-paloma-texas.primarycareaid.com (hereafter referred to as “Home Care La Paloma Texas,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, applications, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy governs your interactions with us in the following scenarios:

  1. Using our applications and services as an authorized user
  2. Visiting our websites linked to this Privacy Statement
  3. Subscribing to receive newsletters, emails, calls, or text messages (SMS) from us

Personal Data Collection

We collect several types of personal data to enhance your experience and provide tailored services:

  • Account Information: This includes user names, passwords, email addresses, and contact details you provide during registration.
  • Payment Information: Credit card numbers, billing addresses, and payment history are collected for processing transactions.
  • Financial Information: We may store data related to your financial status or creditworthiness if required for service provision.
  • Purchase Information: Details about products or services purchased from us, including quantities and transaction dates.
  • Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile carrier information to deliver services and analyze usage patterns.
  • Location Data: Geographic coordinates and location-based services data to provide location-specific services.
  • Feedback and Reviews: Comments, reviews, and ratings you share with us to improve our products and services.
  • Social Media Information: If you choose to log in through social media accounts, we may access your public profile information.
  • Product Information: Data about the products you view or purchase on our site.

We obtain this data through various methods: user input forms, account settings, transactions, device settings, and analytics tools. Additionally, third-party service providers may share personal data with us for specific purposes, always in accordance with their privacy policies.

Cookies

We use cookies to enhance your experience on our site and gain insights into user behavior through analytics:

  • Strictly Necessary Cookies: These ensure basic functions like login and navigation work correctly.
  • Preference Cookies: Tailoring content and memory of choices you’ve made on our site.
  • Analytics Cookies: Collect anonymous data about visitors, helping us understand website performance and usage trends.

Users have the option to control non-essential cookies through our Cookie Manager, allowing you to manage your preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or upon request, we securely delete or anonymize the data.

Security Measures

To protect your personal information, we have implemented robust security measures:

  • Employing encryption protocols for secure data transmission and storage.
  • Utilizing secure third-party processing partners to handle payments and sensitive data.
  • Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

Our services are not intended for children under 18 years old, and we do not knowingly collect personal information from such individuals.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Correcting inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): Deleting your personal data under specific circumstances.
  • Restriction: Limiting the use of your personal data in certain situations.
  • Portability: Receiving a copy of your personal data in a structured, commonly used format.
  • Objection: Objecting to the processing of your personal data for specific purposes.
  • Non-Discrimination: The right to be free from discrimination based on your exercise of data protection rights.

To exercise these rights or file appeals/complaints, please contact our Data Protection Officer at [email protected].

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Information

For privacy-related inquiries, unsubscribe requests, or questions regarding your data, please contact us: